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What You'll Receive in your
Work Smarter NOT Harder Package
For any designer who wants to spend less time doing administrative work,
or stop worrying if their contract sounds professional enough.
16 Time Saving Client Email Templates and Questionnaires
- The “Welcoming a new client” communication will allow you to reassure your client that she/he made the right choice in hiring you and eliminate Buyer’s Remorse. It takes 30 seconds to send to them and makes a tremendous difference.
- 30 critical questions to ask a potential web design client.
- Copyright Information - Quick Reference Document.
- Client in-person or telephone interview questions: Neatly categorized
thought-provoking questions that will give you the information you need to design exactly what the client wants.
(A MUST HAVE).
- Friendly billing reminder to send your clients.
- Serious quick and easy billing reminder to your clients without wasting time.
- Newsletter sign up verification (friendly but professional way to politely ask your sign up visitors to verify their email address without offending them).
- Follow up communication proposal that politely but professionally asks your potential client if they are ready to hire you.
- Gather feedback on why a client decided to hire you. Use this form to find out what your clients are responding to!
- If a client does hire someone else, you can send this document which will allow you to check in on the client in the future and still get her/his business.
- Ask for testimonials with this document that’s easy for clients to understand, and it works in for audio or a written testimonial.
- “How to get more referrals from clients” document.
- Project Follow-Up Email.
- Rejection letter for artist candidates -- A professional way to let designers know that you’ve decided to hire someone else.
- What should you say if a client says they still can’t afford you – try offering extended payments – this customizable email explains it to your potential clients.
- Additional sections you can include in your contract, or you can send it to your clients in the form of an email. Addressing these topics (revisions, how to send artwork, etc.) are critical for your project going smoothly and not miscommunicating with your clients.
emailTemplate_additional communications you can email or put into contract.doc
8 Hard to Develop Contracts that Keep You from Getting Burned by
“Bad People” or “Bad Situations”
- Tough legal contract: you’ll want to use this as your starting point for your contracts, and you can customize it, add or delete sections as you need.
- Do you know what to say or do when your client asks for your raw, master files? Designers have always had trouble explaining to clients that they get the finished artwork only. I wrote this to explain to clients why they don’t get the raw artwork and keep you from having to give away artwork that’s rightfully yours.
- Looking to expand your business with more designers? Check out the “Hiring Sub Contractor Designers” and make sure you’re protecting yourself and your business.
- Non-Disclosure Agreement: this is an essential, standard agreement that you’ll need to protect yourself from someone taking your ideas, artwork, etc.
- If you ever decide to sell your raw, master files, you definitely want to make sure you don’t get the short end of the deal. Protect yourself with the “Selling your master artwork to a client” contract.
- You know that what the client sees on their uncalibrated computer screen isn’t what they get on their printed collateral. Still clients will demand that you refund their money if the colors are even a little off. Protect yourself with the Pantone and Color Consistency Agreement, and avoid having to shell out money for something that wasn’t your fault.
- Offering a refund to dissatisfied clients is a great way to attract business. Check out the Refund Policy Contract, and again, make sure you’re protected.
- Offering flexible/extended terms will help you attract more clients. “The Extended terms, debit or credit card” contract will help you from getting burned by the wrong people.
Yeah, this package has a lot in it, doesn't it?
It'll save you AT LEAST 10-20 hours of work trying to put these together, and a load of aggravation refining them so you feel confident and professional.
Is it worth it just to purchase your own copy so you can focus on what you love to do?
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